Nationwide Coils goes One on One with Synergy Solution Group.

At Nationwide Coils, we’ve always valued our partnership with Synergy Solution Group. Last year, our Founder and President, Ross Stephens, was honored to be featured in Synergy’s Partner Spotlight. This year, we flipped the script and asked Synergy to be our first guest in our new blog series, One on One.

We know what Synergy is all about, but for those who aren’t familiar, can you tell us a little about your organization?

Synergy Solution Group is a network of HVAC professionals who share a common vision: to help great HVAC contractors grow through connection, collaboration, and shared best practices. Our mission is to foster meaningful relationships within the commercial HVAC industry and provide training that empowers businesses to succeed. We currently have 46 member companies across the U.S., and we're always looking to expand.

How long has Synergy been around?

Synergy officially launched in 2016, but many of our members have known each other for over two decades. The relationships we've built over the years are one of our greatest strengths.

Who started Synergy?

Synergy was founded by Jim Bartolotta and Julie Bishop. From the beginning, the goal was to create a supportive community where HVAC professionals could learn from one another. When they launched the group, 40 companies signed up as founding members, helping shape the Synergy Culture Code: Commitment, Humility, Accountability, Fun, Integrity, and Innovation.

The past few years have been tough for everyone, including organizations like yours. How did the pandemic impact Synergy, and what challenges did you face?

Like many groups, we faced the challenge of not being able to meet in person. But instead of letting that slow us down, we leaned into technology. We used Zoom and other platforms to keep our members connected and continue providing value through virtual learning and networking opportunities.

What steps did you take to help your members navigate business and networking challenges during the pandemic?

Things changed quickly, and we had to adapt fast. We created forums where members could share strategies on handling PPE, keeping teams safe, and even sourcing alternative supplies. Existing relationships helped members open up and support one another—especially when it came to accessing PPP funds. It was powerful knowing you weren't alone in the crisis.

Members also found new ways to connect with their own teams and build stronger internal relationships. It was a time of growth, both professionally and personally.

Now that life is returning to some normalcy, what's next for Synergy and its members?

We’re excited to be back in person! Recently, we held our Annual Executives Forum in Hawaii, and we’ll be hosting our 2022 Service Operations Forum in Charlotte, NC, at the end of January. These events are crucial for building connections and sharing insights.

Our members are focusing on indoor air quality, health, and safety in buildings. They’re educating clients on the vital role HVAC plays in workplace wellness and helping them transition back to office environments. There’s also a growing interest in niche markets and expanding business opportunities. As an essential service, we’re also working to promote careers in the HVAC industry and attract new talent.

If there’s one thing you want people to know about a Synergy membership, what would it be?

With friends, you're more successful.